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  • General FAQs
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    Self-Cleaning Glass General FAQs

    This section contains all the answers to the general questions asked about the Pilkington Activ™ range of self-cleaning glass products.
    Warm water with soap (e.g. washing up liquid) can be used, however please visit the Technical Update page or download the Approved Glass Agents pdf from section Brochures for more information on what you can use.
    No, Pilkington Activ™ is applied to the glass during manufacture, and there is no equivalent substitute. Ask for Pilkington Activ™ when you order your new windows or replacement glazing.
    Contact your local supplier or visit the Technical Update page for more information.
    No, as it is internal. Self-cleaning glass requires both daylight and rain to activate the cleaning process.
    NSG Group is unable to dictate the price installers charge, but there is normally a modest increase over standard glass.
    If the glass is not fitted with Pilkington Activ™, the water runs down the window in rivulets, and tends to deposit any dirt in the rivulet in the streaks.
    There is enough UV light to activate the glass.
    Yes, it is available as either a single pane or an IGU. Contact your glass merchant.
    Yes. All you need to do is follow installation guidelines.
    The Pilkington Activ™ coating will last as long as the glass under normal circumstances.
    Yes, this is something that is available exclusively to Pilkington Activ™ installers.
    Sealant deposits should be removed before they dry using a suitable solvent according to procedures outlined in the Pilkington Activ™ Handling and Processing Guidelines Brochure. Residual deposits of cured sealant will be more difficult to remove and abrasive materials must not be used to aid cleaning. See our Pilkington Activ™ Technical Tips Datasheet.
    Download the List of Approved Cleaning Agents and Pilkington Activ™ Technical Tips Datasheet for advice on cleaning any specific marks off your windows (including paint).
    Yes, you can use Pilkington Activ™ as the outer pane, with an inner pane of textured glass. Visit the Decoration Glass section for more information on texture glass variations.

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