Commercial FAQ

Commercial questions relating to Pilkington Pyroclear®

   Where is this product being manufactured?
   Is Pilkington Pyroclear® only available from selected stockists?
   What is the typical lead time for Pilkington Pyroclear®?
   How is it packed /delivered?
   Why have you entered this market with this product?



1. Where is this product being manufactured?


At Pilkington Architectural in St Helens. This business specialises in highly processed and engineered product so is ideally qualified to manufacture to the highest quality with enhanced optics, flatness and strength.

2. Is Pilkington Pyroclear® only available from selected stockists?


No. It can be bought through our Pyroplan stockists, our branch network or via your Pilkington Account Manager, but each order is fulfilled from the designated Pilkington UK manufacturing site. This is because Pilkington Pyroclear® depends on special equipment, special toughening criteria and particular manufacturing controls. Application also depends on our own test evidence which depends on proprietary glazed system developments. Click here to find a supplier in your area.

3. What is the typical lead time for Pilkington Pyroclear®?


Each order is custom made and delivered within 5 – 7 days.

4. How is it packed /delivered?


This depends on the specific requirement in terms of size and volume. The product will be very carefully packaged and delivered where possible directly to the customer to avoid any additional handling.

5. Why have you entered this market with this product?


The fire market in the UK has a significant integrity-only sector which we currently address with Pilkington Pyroshield™ 2, Pilkington Pyrodur® Plus and Pilkington Pyrodur®, however there are applications and requirements for a product such as Pilkington Pyroclear® therefore we were keen to ensure that we are able to provide the market with the most comprehensive offering.


With Pilkington Pyroclear® we have addressed our concerns about this type of product through an extensive development programme to identify the key factors that lead to premature failure of toughened glass in fire. As a result we have developed a unique proprietary manufacturing system, put in place special controls appropriate to the product and tested extensively. We have therefore satisfied ourselves that we have the right product to meet our high standards which has demonstrated consistent results in test after test.