Frequently Asked Questions - Architects
 | How do I get a price? |
 | Where can I buy the product? |
 | How quick is the delivery time? |
 | What guarantees do I get? |
 | Where do I get copies of the standards and regulations? |
1. How do I get a price?
Contact your local branch(please see below) or ring 01744 692000 for a branch address.
Pilkington Building Products - UK
1 Pilkington Architectural (Planar ™ enquiries only) - Tel: 01744 692000 send e-mail
2 Pilkington AG, Barnsley - Tel: 01226 356500 send e-mail
3 Pilkington Aintree - Tel: 0151 522 6604 send e-mail
4 Pilkington Basingstoke - Tel: 01256 469 651 send e-mail
5 Pilkington Basingstoke IGU - Tel: 01256 362250 send e-mail
6 Pilkington Birmingham - Tel: 0121 326 5300 send e-mail
7 Pilkington Bradford - Tel: 01274 683 503 send e-mail
8 Pilkington Bristol - Tel: 01179 001 300 send e-mail
9 Pilkington Cumbernauld - Tel: 01236 728 298 send e-mail
10 Pilkington Gateshead - Tel: 0191 487 7300 send e-mail
11 Pilkington Leeds - Tel: 01132 497 511 send e-mail
12 Pilkington South London - Tel: 0207 252 0004 send e-mail
13 Pilkington Nottingham - Tel: 01159 400 980 send e-mail
14 Pilkington Plyglass, Alfreton - Tel: 01773 520 000 send e-mail
15 Pilkington Salford - Tel: 0161 932 8200 send e-mail
16 Pilkington Sealed Units, Oldbury - Tel: 0121 541 1601 send e-mail
2. Where can I buy the product?
Contact your local branch (see answer 1 above)
3. How quick is the delivery time?
Contact your local branch (see answer 1 above)
4. What guarantees do I get?
Pilkington products are made and tested to British and European standards. There is no requirement to guarantee single glass constructions - for instance that toughened glass is toughened glass and unless it is further heat treated its characteristics persist. For insulating glass units Pilkington have a warranty for its customers but it is not assignable. Look for a warranty from the installer.
5. Where do I get copies of the standards and regulations?
The Communities and Local Government website has a lot of freely available information, click here to view. Communities and Local Government was formerly known as The Office of the Deputy Prime Minister (ODPM)
The BSI publishes standards and they can be purchased from them. The standards are copyright and we cannot send out copies or extracts.