Find out everything you need to know in order to identify the Pilkington Activ™ range of self-cleaning glass products.
How do I know Pilkington Activ™ has been supplied?
The glass may carry a label on one of the surfaces stating that there is a Pilkington Activ™ coating and specialists may carry a Pilkington Activ™ coating detector. A simple test is to spray water at the surface and compare it with ordinary glass, see it sheet off the glass rather than form lots of rivulets. Silicone-contaminated surfaces will also form rivulets similar to ordinary glass.
Will each Pilkington Activ™ unit arrive wrapped or protected in some way other than the normal protection pads?
This depends on the decision of the IGU supplier. Pilkington Insulight Activ™ units will generally not be supplied with any special protection, other than standard protective pads. Care should also be taken when choosing protective film especially where the film may be adhered to the unit for long periods of time. A list of suitable protective films can be found on the Technical Update page or by calling 01744 692000. However, correct handling, transportation, storage and installation of Pilkington Activ™ units should mean that the product does not require protective film.
Will Pilkington Insulight Activ™ units be supplied with edge tape?
No. Sealed units manufactured by Pilkington will not generally have edge tape.
Will we be permanently marking Pilkington Activ™?
No, every Pilkington Activ™ unit can be labelled on surface 4 with a Pilkington Activ™ instruction label for installers and consumers. The installer should leave these labels intact whilst installing and beyond as a demonstration to the customer that the product contains Pilkington Activ™. Consumers should always be left with a copy of the Cleaning and Maintenance Guidelines, which are included in the back of the A5 consumer brochure.