FAQ

1

Can you help me with installing the glass?

It’s up to you – if you want to take the glass and install it yourself, that’s fine; but if you’d prefer a glass specialist to carry out the installation on your behalf then we can help with this as well. Just explain your requirements to us and we’ll sort the rest.

2

How do I order a glass?

Enter your postcode into the box above – we’ll give you contact details of your nearest glass specialist who can help you with any questions you may have, and can process the order for you. Once we’ve got your order, if we’re building the glass from scratch then it will normally take around 4 weeks to get it to you – but we may have one on the shelf already.

3

How much does it cost to replace my windscreen?

Many insurance policies include windscreen replacement if you’re fully comprehensive, although you may have to pay an excess. Key your postcode into the search box and our specialist team will be happy to discuss your needs with you.

4

What about the delivery – how do I get the glass?

We’ve got a network of branches around the UK – if you want to come and collect the glass from one of our  branches we can arrange it, or if you prefer we can deliver the glass at a time suitable to you; just explain your requirements to us at the time you place your order

5

Why should I buy a windscreen made by Pilkington instead of someone else?

In many cases we built the screen for your car the day it rolled off the production line, and we’ve got the original tooling and equipment as well as the specialist knowledge that we believe your vehicle deserves. And don’t forget, we can trademark your glass so that everyone admiring your pride and joy knows it’s an original too.

6

Will a replacement screen be as good as the original.

Absolutely yes. In many cases we’re building the glass on the original tooling so it’s identical to the original manufacture. All of our glass is built to the highest standards and meets all the legal requirements of modern day motoring.